For hotel customers
If you are a hotel customer purchasing mattresses from MATR, delivery will take 8 to 12 weeks upon a signed order confirmation. Delivery charges are agreed on an individual basis.
For private customers
If you are a private customer in Austria, delivery takes between 4 – 16 weeks upon ordering. Shipping costs will be added to your order. The amount depends on your location.
If you are a private customer outside of Austria, delivery times and shipping costs will be confirmed directly with you upon ordering.
We always aim to deliver as sustainably as possible. Therefore, we appreciate your understanding with our delivery times and the need for us to bulk orders to minimise our CO2 footprint.
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